

Bob Chase leads Fry Consulting Services with over 20 years experience in supply chain and operations management consulting. He has extensive experience in the design and implementation of business and systems solutions.
A former Associate Partner with Accenture's Supply Chain Strategy group, Bob has improved company supply chains across multiple industries, including consumer products (Colgate-Palmolive), health care (Kaiser Permanente), and high tech (Intel, Compaq, Bay Networks, Sega). For transportation clients such as UPS, DHL, CSX, and Ryder Logistics, Bob has led projects focusing on supply chain visibility, cost/service improvement, and new service design/implementation.
Within the retail industry, Bob has authored and led major supply chain and direct-to-consumer programs for NIKE, 7-Eleven, Kohl's, Duty Free Shops, Cabela's, Mervyns, and Sport Chalet. He has designed and executed e-commerce operations efforts including merchandise strategy and assortment planning, inventory management, sourcing and vendor management, technology platform selection, and internal/outsourced fulfillment programs on three continents. He also has significant experience in building and growing large-scale consumer drop-ship programs.
Prior to joining Fry, Bob also served as an operations executive for Webvan Group, an online grocery and general merchandise retailer operating in eleven markets. During his two-year tenure, Bob doubled productivity and tripled quality metrics through multiple nationwide change programs spanning distribution center process and infrastructure improvements, WMS functionality, flexible labor scheduling, and engineered work standards.
Bob received his BS in Industrial Engineering from Lehigh University in 1987.
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David Fry Founder, President, and CEO |
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Craig Camalo VP, CFO |
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Bob Chase VP, Consulting Services |
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Bryon Colby Managing Director, New York |
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Sue Crawford Managing Director, Ann Arbor |
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Bridget Fahrland Executive Creative Director |
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Janita Gaulzetti Director of Marketing |
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Andrew Krasner Director, Strategic Services |
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Joey Lechtner Director of e-Marketing Services |
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Dan Nugent Director, Managed Services |
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Rudy Pataro CTO and VP, Sales |
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Peggy Pulliam VP, Professional Services |
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Deb Waldman Director of Human Resources |
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